14200 Privacy Policy — Platform User Data Protection
At 14200, we take your privacy seriously. This document clearly explains how we collect, use, store and protect the personal information of our Malaysian users.
Effective Date: 1 January 2026
When you interact with the 14200 platform, we collect several categories of information to ensure our services run smoothly and securely. Below are the types of information we collect:
Full name, email address, phone number, date of birth and identity verification details provided during account registration at 14200.
Records of deposit and withdrawal transactions in Malaysian Ringgit (RM), including payment methods used such as FPX and e-wallets.
Device type, operating system, browser version, screen resolution, IP address and general geographic location for security and platform optimisation purposes.
In-platform activity history including games played, bets placed, pages visited and session duration.
14200 uses the information collected solely for legitimate platform operations and to improve the user experience. We do not sell or rent your personal data to any third party for marketing purposes.
- Account management: Processing registrations, verifying identity and maintaining the security of your account.
- Transaction processing: Managing deposits, withdrawals and transaction history in MYR.
- Customer support: Responding to enquiries, resolving technical issues and providing account-related assistance.
- Platform security: Detecting suspicious activity, preventing fraud, and protecting the platform from abuse.
- Service improvement: Analysing usage patterns to improve the interface, performance and overall experience of the 14200 platform.
- Legal compliance: Complying with applicable laws and regulations in Malaysia.
The 14200 platform uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device by your web browser when you visit our platform.
We use two main categories of cookies:
- Essential cookies: Required for core platform functions such as maintaining login sessions, saving language preferences, and ensuring transactions are processed correctly. These cookies cannot be disabled without affecting platform functionality.
- Analytics cookies: Helps us understand how users interact with the 14200 platform, which pages are visited most frequently and where users encounter difficulties. This data is used in aggregate form and does not identify any specific individual.
You can manage or delete cookies through your browser settings at any time. Please note that disabling essential cookies may prevent you from fully accessing certain platform features.
14200 stores user data on servers protected by stringent technical and administrative security measures. All data transfers between your device and our servers are secured using industry-standard SSL (Secure Socket Layer) encryption, ensuring your information cannot be intercepted in transit.
Payment data is handled using industry-recognised security protocols. Sensitive payment card information is not stored directly on our servers — instead, it is processed through payment service providers that comply with standard security requirements.
We retain your personal data for as long as your account is active or as long as needed to provide our services. After an account is closed, we will keep certain records for the period required under Malaysian law before securely deleting them.
While we take all reasonable precautions, no data transmission over the internet can be guaranteed to be 100% secure. You are also responsible for keeping your own login credentials safe.
Information Sharing
14200 does not sell, rent or disclose your personal information to third parties for marketing purposes. We may share limited information in the following situations:
- Payment service providers to process your MYR transactions.
- Malaysian legal authorities where required by law or court order.
- Technical infrastructure providers that assist in operating the platform, subject to strict confidentiality agreements.
All third parties with whom we share data are bound by data protection obligations equivalent to the standards we uphold.
Your User Rights
As a 14200 platform user, you have the following rights regarding your personal data:
- Right of Access: You may request a copy of the personal information we hold about you.
- Right to Rectification: You may request that we correct any inaccurate or incomplete information.
- Right to Erasure: Under certain circumstances, you may request the deletion of your personal data, subject to legal obligations requiring us to retain certain records.
- Right to Object: You may object to the processing of your data for certain purposes that are not essential to the core service.
To exercise any of these rights, contact 14200 support by emailing [email protected] and clearly stating your request.
Privacy Policy Updates
14200 reserves the right to update this privacy policy at any time to reflect changes in our practices, new legal requirements or platform improvements. Any material changes will be communicated to registered users via in-platform notifications or the registered email address.
The latest version of this privacy policy is always available on this page. The effective date at the top of this document indicates when it was last updated. Continued use of the platform after any changes constitutes your acceptance of the updated policy.
Contact Us for Privacy Enquiries
If you have any questions, concerns, or requests regarding this privacy policy or how we handle your personal data, please reach out to the 14200 support team through the following channels:
- Email: [email protected]
- Through the platform: Log in to your account and use the in-platform support function to submit a written enquiry.
We will endeavour to respond to all privacy-related enquiries within a reasonable timeframe and provide a satisfactory resolution to all our users across Malaysia.
Your Data Is Safe with 14200
We are committed to protecting every user's privacy. Register an account or check FAQ us for more information on platform security.